ERTECH YAZILIM VE BİLGİ TEKNOLOJİLERİ LİMİTED ŞİRKETİ (ERTECH SOFTWARE) Privacy Policy

1. Purpose

This Privacy Policy is incorporated by reference into the ERTECH SOFTWARE Terms of Service (the “Terms of Service”). The terms “ERTECH YAZILIM VE BİLGİ TEKNOLOJİLERİ LİMİTED ŞİRKETİ (ERTECH SOFTWARE)”, “we,” and “us” include ERTECH YAZILIM VE BİLGİ TEKNOLOJİLERİ LİMİTED ŞİRKETİ. This Privacy Policy explains our online and offline information practices, the types of information we collect, how we intend to use, store, protect, disclose, and share that information, and how you can opt out, correct, or change such information.

2. Scope

This Privacy Policy applies to Personal Information that is processed by ERTECH SOFTWARE in the course of our business, including on ERTECH SOFTWARE websites (each a “Site”), mobile applications, forums, blogs, and other online or offline offerings (collectively referred to as the “Services”). All individuals whose responsibilities include the Processing of Personal Information on behalf of ERTECH SOFTWARE are expected to protect that data by adhering to this Privacy Policy. This Privacy Policy complies with global requirements, including those in North America, Europe, Turkey, APAC, and other jurisdictions. By visiting, installing, using, or accessing the Services, you agree to this Privacy Policy and our Terms of Service, giving explicit and informed consent to the processing of your Personal Information in accordance with this Privacy Policy. Do not install or use the Services if you do not agree to this Privacy Policy or the Terms of Service. Please note that ERTECH SOFTWARE is not responsible for the actions of Third Parties, the content of their sites, the use of information you provide to them, or any services they may offer. ERTECH SOFTWARE reserves the right to modify this Privacy Policy, and continued use of the Services indicates acceptance of the changes.

3. Types of Personal Information We Collect and How We Use It

The types of Personal Information we collect (directly from you or from third-party sources) and our privacy practices depend on your relationship with ERTECH SOFTWARE and the requirements of applicable laws. Some of the ways we collect Personal Information include:

  • Direct interactions with the Services.
  • Participation in feedback, questionnaires, or surveys.
  • Engagement in forums or contests.
  • Automated collection through cookies and other tracking technologies.

We endeavor to collect only relevant information necessary for the purposes of processing, such as providing and improving our Services. Below are the ways we collect and use your Personal Information.

3.1 Types of Personal Information We Collect

ERTECH SOFTWARE collects Personal Information about current, prospective, and former clients, customers, users, and visitors.

3.1.1 Information Collected from Third Parties when Installing and Using the Applications

If you use the Services or applications through connected third-party applications or services like Apple, Google, Amazon, or Social Networking Sites (“SNS”) like Facebook, ERTECH SOFTWARE may receive certain information about you from the provider of these applications. The information we receive depends on the third-party application, your privacy settings, and, if applicable, your friends’ privacy settings. This information may include your name, SNS user ID, profile picture, location, email, and more. For mobile users, we may also collect data such as your unique device ID, device operating system, model, and IP address. Information about your purchases may be shared with us from third-party payment processors, though ERTECH SOFTWARE does not have access to your credit card or bank account data. You can manage the information ERTECH SOFTWARE receives from third-party applications by adjusting your privacy settings in those applications or on your device.

3.1.2 Information Collected Directly from You

When you use the Services or engage in certain activities such as registering for an account, responding to surveys, or contacting us directly, we may ask for information like your name, email, phone number, and profile photo.

3.1.3 Automated Data Collection

We and our service providers may use technologies like cookies, web beacons, and analytics tools to collect information such as your IP address, device identifiers, browser type, and usage data. This helps us understand how users interact with the Services and improve user experience.

3.2 How We Use Your Information

We use your information for a variety of business purposes, including:

  • Providing and optimizing the Services.
  • Responding to user inquiries and requests.
  • Sending updates and notifications through push notifications, emails, or in-app messaging.
  • Improving and personalizing your experience with our Services.
  • Conducting marketing activities and promotions.

3.3 Cookies, Analytics, and Targeted Advertising

We may use cookies and similar tracking technologies to collect information about your usage of the Services and deliver targeted advertisements. You can control the use of cookies through your browser settings.

4. How We Share Your Information

4.1 With Service Providers and Business Partners

We may share your Personal Information with our service providers and business partners to perform services on our behalf. This may include IT services, payment processing, and customer support. Our partners are required to maintain the confidentiality and security of your Personal Information.

4.2 For Legal Reasons

We may disclose your Personal Information to comply with legal obligations, protect our rights or the rights of others, or as part of a merger, acquisition, or sale of assets.

5. International Data Transfers

Your Personal Information may be transferred and stored in countries outside your jurisdiction, including the United States and Turkey. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

6. Your Rights and Choices

You have the right to access, rectify, or request deletion of your Personal Information. You may also opt out of certain data processing activities, including marketing communications. To exercise your rights, please contact us at support@ertechsoftware.com.

7. Data Retention

We retain your Personal Information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

8. Security

We take reasonable steps to protect your Personal Information from unauthorized access and use. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

9. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under this age. If you believe we have collected such information, please contact us, and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Services constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your Personal Information is handled, please contact us at support@ertechsoftware.com.

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