Privacy Policy

1. Purpose

This Privacy Policy is incorporated by reference into the Ertech Software Terms of Service. The terms “Ertech Software,” “we,” and “us” include Ertech Yazılım ve Bilgi Teknolojileri Limited Şirketi. It explains our online and offline information practices, the types of information we collect, how we intend to use, store, protect, disclose, and share that information, and how you can opt out, correct, or change such information.

2. Scope

This Privacy Policy applies to Personal Information processed by Ertech Software in the course of our business, including on our websites, mobile applications, forums, blogs, and other online or offline offerings (collectively, the “Services”).

It complies with global requirements, including those in North America, Europe, Turkey, APAC, and other jurisdictions. By visiting, installing, using, or accessing the Services, you give explicit and informed consent to the processing of your Personal Information in accordance with this Policy. Do not use the Services if you do not agree. Ertech Software is not responsible for the actions of third parties or the content of their sites, and reserves the right to modify this Policy.

3. Information We Collect and How We Use It

The types of Personal Information we collect and our practices depend on your relationship with Ertech Software and applicable law. We collect information through:

• Direct interactions with the Services.
• Participation in feedback, questionnaires, or surveys.
• Engagement in forums or contests.
• Automated collection through cookies and other tracking technologies.

3.1 From third-party applications

If you use the Services through connected third-party providers such as Apple, Google, Amazon, or social networks, we may receive information including your name, user ID, profile picture, location, and email. For mobile users we may collect your device ID, operating system, model, and IP address. We do not have access to your credit card or bank account data.

3.2 Directly from you

When registering for an account, responding to surveys, or contacting us, we may ask for your name, email, phone number, and profile photo.

3.3 Automated data collection

We and our service providers may use cookies, web beacons, and analytics tools to collect your IP address, device identifiers, browser type, and usage data to understand and improve the Services.

3.4 How we use it

• Providing and optimizing the Services.
• Responding to inquiries and requests.
• Sending updates via push notifications, email, or in-app messaging.
• Improving and personalizing your experience.
• Marketing activities and promotions.

4. How We Share Your Information

We may share Personal Information with service providers and business partners who perform services on our behalf (IT, payment processing, customer support); they are required to protect it. We may also disclose information to comply with legal obligations, protect rights, or as part of a merger, acquisition, or sale of assets.

5. International Data Transfers

Your Personal Information may be transferred to and stored in countries outside your jurisdiction, including the United States and Turkey. We take reasonable steps to ensure it is treated securely and in accordance with this Policy.

6. Your Rights and Choices

You have the right to access, rectify, or request deletion of your Personal Information, and to opt out of certain processing activities including marketing. To exercise your rights, contact support@ertechsoftware.com.

7. Data Retention

We retain your Personal Information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

8. Security

We take reasonable steps to protect your Personal Information from unauthorized access and use. However, no system is completely secure and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect their Personal Information. If you believe we have, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page, and continued use of the Services constitutes acceptance of the revised Policy.

11. Contact Us

For any questions about this Policy or how your Personal Information is handled, contact support@ertechsoftware.com.